MAIN STAGE
On the Show Floor as Part of NAMA Central
Wednesday, April 6, 2022
2:45pm - 3:15pm
Leveraging Data to Improve Operations and Gain Consumers
According to experts, companies that are data-driven tend to have higher productivity and higher profits. With an abundance of data all around us, the key is extracting meaningful operational insights, and turning those into profit. Learn how to leverage data insights to improve operations and engage consumers while being fully compliant with consumer privacy laws.
Speaker
Krishna Vedula | Chief Technology Officer, 365 Retail Markets
4:00pm - 4:15pm
Remote Price Updates and Your Business
Vendors Exchange will discuss the value of remote price updates and the latest technology and software integrations to help get you started today.
Speaker
Tom Westerman | ViP of Sales, Vendors Exchange
4:30pm - 5:00pm
Learning Lab: Hacks to Support Your Service Team
Networking and supplier relationships are some of convenience services' many opportunities for your tech team to become more fluid in its trade. Learn how to plug in with your suppliers and minimize the time your service team spends with tech support. Operators will walk away knowing how their tech team's service calls can be more efficient and professional.
Speaker
Maria Cleaveland | Director of Sales, North America, Urnex
5:15pm - 5:30pm
Trends and Challenges Disrupting the OOH Cold Beverage Industry
Consumers want healthier beverage options but reject single-use plastic. Suppliers want to offer more but deal with fewer vendors. How can businesses meet these needs without losing revenue? What are some of the trends and challenges disrupting the future of OOH cold beverage?
Speaker
Matt Dudley | Sales Director, North America, Marco Beverage Systems
Thursday, April 7, 2022
10:15am - 10:45am
Leveraging Artificial Intelligence (AI) to Better Serve Your Customers
Operators with connected machines have an incredible amount of data flowing into their systems. The trick is finding the right tools that can help them turn that data into revenue. Leveraging technology, specifically tools with AI integrations can help operators become more efficient while driving more sales.
Speakers
Bill Bartholic | Cantaloupe
Scott Anderson | Hivery
Jared Detwiler | One Source
11:15am - 11:45am
Learning Lab: Attracting Outside Capital to Grow Your Business
For new and growing businesses it is a prime time to scale up and outside capital can offer the opportunity to grow more quickly. In this session learn more about the investment process and how to prepare your business.
Speakers
Rich Jander | Maranon, L.P.
Jacques Zureikat | Houlihan Capital
12:00pm - 12:30pm
Consumer Insights, Preparing for the New Normals
Come explore an in depth look into consumer behavior and consumption trends.
Speaker
Nicholas Banke | Director of Marketing and Insights, Vistar
1:00pm - 1:30pm
Learning Lab: Sustainability Insights from the MSU School of Hospitality
Join this session to learn how the hospitality industry builds sustainability into its business infrastructure, and what convenience services can learn for it. Hear about efficiently meeting your sustainability goals from the MSU School of Hospitality's next generation of leaders.
Speakers
Tim Mehlberg | Hospitality Business Instructor, MSU
Julia Fry | Student, MSU
Annalise Shaw | Student, MSU
1:45pm - 2:00pm
Stopping Theft, Gaining Compliance
Panoptyc is a loss prevention and camera company that uses AI to stop theft in thousands of micro-markets. Their CEO will share loss prevention techniques used by the nation's best.
Speaker
Mac Bolak | CEO, Panoptyc
2:45pm - 3:15pm
Learning Lab: Growing Revenue Streams in Small Drop Delivery and Ghost Kitchens
Logistically, delivering a smaller quantity of products more directly to consumers can be very different from traditional convenience services routing. If small drop delivery is a channel of interest, then come learn pitfalls and opportunities you should know when getting started. Learn how to leverage tech in order to build stronger relationships with consumers.
Speakers
Scott Halloran | CEO, Trolley House Refreshments
Olivia Graham | Customer Success Manager, Lunchbox
3:30pm - 3:45pm
How to Overcome Supply Chain Issues with Technology
See how technology can boost your product merchandising, streamline stocking efficiency, and facilitate product experimentation to effectively make it through the supply chain crisis.
Speaker
Alan Munson | CCO, Parlevel Systems