With over 30 years of work experience in the beverage industry, Doug has several training and certifications in specialty brewing techniques, including Specialty Coffee Association and Specialty Tea Institute programs. His professional experience prior to BUNN included being the head roaster for a regional coffee company in Illinois. Doug joined BUNN over 20 years ago as a member of the BUNN engineering department, before being promoted to Product Manager. As Product Manager, he led the development of many innovative-commercial coffee brewing technologies and equipment families. His current role is Senior Director of Product Management. His passion and love of coffee drive him to help customers around the world brew the best cup of coffee possible.