Beyond Catching a Thief: Proactive and Reactive Approaches to Loss Prevention
Wednesday, May 7 • 11:00am – 11:50am
Session Overview
In this session, attendees will dive into strategies for operators to go beyond merely identifying theft to actively preventing it in their spaces. Begin by exploring common behavior patterns and cues that indicate potential theft, sharing straightforward, non-technical ways to monitor these indicators such as movement trends or high-risk areas. Attendees will discuss proactive approaches like layout adjustments, targeted signage, employee training, and customer engagement tactics that can effectively deter theft by addressing its root causes. Finally, discuss how data and pattern analysis can empower operators to not only reduce theft but also create a safer, more efficient environment overall.
Key Takeaways
Upon completion, participants will be able to…
- Identify and analyze common behavior patterns and high-risk areas associated with potential theft in self-service environments.
- Implement effective layout adjustments, signage, and employee training strategies to proactively reduce theft and enhance overall security.
- Apply data-driven insights to create a proactive and sustainable approach to loss prevention and operational efficiency.
Who Should Attend?
Relevant Position: Director of Operations
Relevant Channels of Business: Vending, Micro Markets, Pantry Services
Operation Size: Small, Growing, Large
Experience Level: New and Experienced
Format
Briefing and Town Hall