Wednesday, May 10 • 9:00am – 9:50am
In the right situation, sales from unattended retail such as self-checkout solutions can generate comparable sales to popular quick-service restaurants — using less labor. But first, operators must overcome the hurdle of adopting such technology, followed by getting buy-in from employees and then driving engagement among customers. This session will highlight what HMSHost has learned implementing unattended retail across dozens of U.S. airports and how it has been a key sales-driver. Operators will learn best practices for how they can increase adoption in their own businesses.
- Identify profitable types of unattended retail solutions for various different locations.
- Increase adoption of unattended retail solutions among employees and customers.
- Solve the continued challenge of driving transactions and revenue amid the labor crisis.