Maximizing Your Ordering Platform’s Value: Driving Customer Engagement and Operational Efficiency
Wednesday, May 7 • 10:00am – 10:50am
Session Overview
A well-optimized ordering platform can boost customer engagement, increase sales, and streamline operations—but how do you ensure yours is working to its full potential? This session will explore strategies for enhancing the usability and effectiveness of ordering platforms in convenience services. From improving the customer experience to defining key performance metrics, this session will focus on practical ways to measure and maximize the value of your platform.
Key Takeaways
Upon completion, participants will be able to…
- Identify key usability factors that drive customer adoption and repeat purchases.
- Define essential metrics to measure an ordering platform’s success and impact.
- Implement tactics to optimize platform functionality for both customer experience and operational efficiency.
Who Should Attend?
Relevant Position: Purchasing Managers, Technology Specialists
Relevant Channels of Business: Office Coffee Services, Pantry Services
Operation Size: Growing
Experience Level: Experienced
Format
Focused Briefing