Brew This, Not That: Tips For Contextualizing Your Coffee Portfolio
Wednesday, May 8 • 9:30am – 10:20am
Understanding the user expectations and experience are the foundation on which a proper coffee portfolio is built.
- Build your knowledge of the customers in which you plan to serve. (Data insights, trends, preferences, barriers to entry, etc)
- Optimize your offerings. Keeping in mind user experience and preferences, identify gaps and superfluous products/product lines to eliminate.
- Complete the Experience. Provide all the necessary items to truly make the customer experience.