Self-Service Trends & Transformations: A Shared View of the Horizon

Wednesday, May 7 • 9:00am – 9:50am

Session Overview

Leaders in self-service innovation will focus on critical trends like AI integration, mobile payments, and “just-walk-out” technology. Attendees at this session will take part in an evolving discussion, allowing for real-time input, questions, and dialogue. This setup breaks the barrier between expert and audience, creating an interactive atmosphere where knowledge flows freely and perspectives from all sides enhance the conversation.

Key Takeaways

Upon completion, participants will be able to…

  • Understand how emerging self-service technologies like AI and mobile payments can drive customer engagement and satisfaction.
  • Learn practical strategies for integrating “just-walk-out” experiences to streamline operations and reduce costs.
  • Position business models for longevity across vending, micro markets, and other service channels through technology-driven innovation.
Who Should Attend?

Relevant Position: Director of Operations, Leadership
Relevant Channels of Business: Vending, Micro Markets, Office Coffee Services, Pantry Services
Operation Size: Small, Growing, Large
Experience Level: Experienced

Format

Fishbowl Panel Discussion

 

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