FAQs
YOUR QUESTIONS ANSWERED
Attendees
Where and when is The NAMA Show?
The NAMA Show 2027 will take place May 5-7, 2027, at the New Orleans Ernest N. Morial Convention Center in New Orleans, LA.
What is NAMA?
The National Automatic Merchandising Association (NAMA) is the national trade association for the entire convenience services industry, including the food and refreshment vending, coffee service and foodservice management industries, including on-site, commissary, catering, micro markets, pantry and unattended retail. Membership is comprised of service companies, equipment manufacturers and suppliers of products and services to operating service companies.
How much is NAMA membership?
There are different categories of membership. Learn more about NAMA membership or contact NAMA Membership at [email protected].
Do you have to be a member or meet any criteria to attend The NAMA Show?
You do not need to be a member of NAMA to attend, although pricing is considerably lower for members. Anyone involved in the coffee service, micro market, pantry, vending and unattended retail industries is welcome to attend The NAMA Show. Descriptions of each category are available on the registration page. If you have questions about which category you are eligible for, please contact us at [email protected].
How much does it cost to attend The NAMA Show?
All pricing levels and detailed information is available on the registration page.
Will I still receive the lower member rate if my company's NAMA membership expires before the event?
To receive the member rate, your company's NAMA membership must be paid through May 31, 2027. Email [email protected] to join or to renew your membership before registering.
Is the registration fee the same for my spouse?
Yes, the pricing is the same for spouses as it is for the member / non-member attendee.
Are there special hotel rates for The NAMA Show?
NAMA is pleased to offer special hotel rates for attendees and exhibitors at several hotels nearby the convention center. Click here for details and to reserve your room.
Does my personal care assistant/aide have to pay for a registration badge?
No, if you have a disability and require a personal care assistant/aide, a complimentary badge is provided. Once you have registered yourself, email [email protected] to register your aide.
Can students attend The NAMA Show?
Yes, we welcome all hospitality students over the age of 18. Just show your current student I.D. at registration and you may attend free of charge.
Can children attend The NAMA Show?
Children (age 17 or under) of registrants may attend The NAMA Show. Their conduct and safety are the responsibility of their supervising adult.
Children must be under the direct supervision of their supervising adult (age 21 or over) at all times while at The NAMA Show. Supervising adults may bring children to educational sessions, into the Expo Hall, and to other activities within the show. If a room is at or near capacity, NAMA kindly asks the supervising adult to assure that there is space and/or seating for registered attendees.
No car seats, buggies, wagons or strollers will be permitted, no exceptions.
All children over the age of six months must be registered in order to receive a complimentary guest badge. To register a child, please email [email protected] after the adult is registered. A registration form and liability waiver will be emailed to you to complete the child’s registration.
Are educational sessions included in my registration fee?
All of the education sessions, keynote speakers and many other educational programs are included, unless otherwise noted.
What is the attire?
The recommended attire is business or business casual.
How do I book a private meeting room space at The NAMA Show?
Rooms of various sizes are available at the convention center and on the show floor for private meetings, sales meetings, team meetings, and more. Details and pricing are available here.
What is the cancellation policy?
Only written cancellation requests submitted via email to [email protected] and received by Monday, March 29, 2027, will receive a refund, less a $100 administrative fee. No refunds will be granted after March 29, 2027, and no refunds will be given for no-shows. If registering at the member rate and your membership is lapsed at event date, you must renew your membership or pay the difference between the member and non-member registration fee to receive your badge.
Attendee substitutions may be made at any time prior to the start of the event, provided that the substitute is from the same organization.
What are the Event Policies?
Click here to view the Event Policies, Terms & Conditions.
Exhibitors
How do I reserve a booth?
Contact your Exhibit and Sponsorship sales representative to apply and reserve a booth.
COMPANIES BEGINNING WITH LETTERS A-M
Anthony O’Shea
[email protected]
770.432.8410 x109
COMPANIES BEGINNING WITH LETTERS N-Z OR A NUMBER
Katie Burke
[email protected]
770.432.8410 x156
Which booths are still available?
Click here to view the floor plan. For the most up to date availability contact your Exhibit and Sponsorship sales representative.
COMPANIES BEGINNING WITH LETTERS A-M
Anthony O’Shea
[email protected]
770.432.8410 x109
COMPANIES BEGINNING WITH LETTERS N-Z OR A NUMBER
Katie Burke
[email protected]
770.432.8410 x156
What other organizations will be at The NAMA Show?
The exhibitor list is composed of vending machine manufacturers, manufacturers of vendible, coffee-related and foodservice products, micro markets, suppliers of goods and services that aid vending, coffee service, foodservice and micro market operators. The full exhibitor list is available here.
Do you need to be a member of NAMA to exhibit?
Yes, exhibiting at The NAMA Show is a benefit of membership.
Exhibitors must be a NAMA member in good standing by March 1, 2027. If exhibitor is not a current NAMA member, membership dues must be paid within 60 days of execution of their booth contract or by March 1, 2027, whichever date comes earlier. If exhibitor is a current NAMA member, and their NAMA membership is set to lapse prior to the start of The NAMA Show, membership dues must be paid within 60 days of execution of the booth contract or by March 1, 2027, whichever date comes earlier. Membership must be valid through at least May 31, 2027.
If you are a first-time exhibitor or have not been a member, you may be eligible for the non-member exhibitor booth rate for this year only. If eligible, the non-member exhibitor booth rate allows you to exhibit without becoming a member, but at a higher rate per square foot for exhibit space. In future years, as a returning exhibitor, NAMA membership is required. If you would like to exhibit at the member rate, you may be eligible for a special one-time membership dues rate.
For more information on the benefits of membership and to join NAMA, please visit namanow.org/membership or contact [email protected].
What is included in my booth exhibit package?
Click here to view the 2027 Exhibitor Packages on the Exhibit page.
What is NOT included in my booth exhibit package?
The cost of carpet (required), furniture rental, electrical, WiFi, telecom and other utilities, material handling and labor charges, audio visual, floral, photography, etc., are not included in the exhibit rate. These services can be ordered through the show kit which is available approximately 90 days prior to the show.
What benefits do you offer to new exhibitors?
In addition to everything that comes with your booth exhibit package, as a new exhibitor you will also receive: new exhibitor ribbon to readily identify your company as “new” to The NAMA Show, the opportunity to join NAMA at a special rate for your first year and a special listing of your company name and booth number in The NAMA Show app.
How do exhibitors register / acquire show badges?
You must register exhibitor staff in order to receive exhibitor badges. Exhibitor registration will be available through the MYS Exhibitor Portal approximately 90 days prior to the show.
What will the exhibitor manual include and when will it be available?
The exhibitor manual includes all order forms, booth furnishing and carpet options, booth cleaning information, labor rates, etc. It will be available approximately 90 days before the show.
How do I contact GES, the general service contractor for The NAMA Show?
Exhibitors may contact GES via phone or the online chat function located within the GES Service Manual. Phone numbers and hours are available in the GES Service Manual approximately 90 days before the show.
What are the shipping addresses?
Advance Shipment to Warehouse and Direct Shipment to Show Site information, rates and deadlines are available in the GES Service Manual. Material handling charges will apply.
What is the exhibitor show schedule?
Schedule is subject to change
Exhibitor Move-In
The NAMA Show 2027 will follow a targeted move-in schedule where exhibitors will be assigned specific dates and times for move-in.
Move-in will take place from Sunday, May 2 – Tuesday, May 4 according to the Target Plan.
Exhibitors may only move-in during their scheduled time. Please see the Target Plan in the GES Service Manual for your move-in day and time. Please provide the Targeted Plan move-in information to your carrier.
Expo Hall Open
Wednesday, May 5
12:45pm – 6:00pm
Thursday, May 6
10:00am – 5:00pm
Friday, May 7
9:00am – 12:00pm
Exhibitor Move-Out
The NAMA Show 2027 will follow a targeted move-out schedule where exhibitors will be assigned specific dates and times for move-out.
Move-out will take place from Friday, May 7 – Saturday, May 8 according to the Target Plan.
Exhibitors may only move-out during their scheduled time. Please see the Target Plan in the GES Service Manual for your move-out day and time. Please provide the Targeted Plan move-out information to your carrier.
View the exhibitor resources page or MYS Exhibitor Portal for more information.
How do I update my exhibitor listing or add a description?
Exhibitor descriptions can be updated via the MYS Exhibitor Portal by clicking on the "Exhibitor Directory Listing" tile on the main landing page.
How can I promote my booth and drive attendee engagement?
Many opportunities exist to help connect you with your customers and prospects. Contact your Exhibit and Sponsorship sales representative for information on how to boost your presence at the show with sponsorship and other opportunities.
FOR COMPANIES BEGINNING WITH LETTERS A – M
Anthony O’Shea
[email protected]
770.432.8410 x109
FOR COMPANIES BEGINNING WITH LETTERS N – Z OR A NUMBER
Katie Burke
[email protected]
770.432.8410 x156
How do I book a private meeting room space at The NAMA Show?
Rooms of various sizes are available at the convention center and on the show floor for private meetings, sales meetings, team meetings, and more. Details and pricing are available here.
What if I need to cancel my booth?
Please contact your Exhibit and Sponsorship sales representative to discuss a booth cancellation.
COMPANIES BEGINNING WITH LETTERS A – M
Anthony O’Shea
[email protected]
770.432.8410 x109
COMPANIES BEGINNING WITH LETTERS N – Z OR A NUMBER
Katie Burke
[email protected]
770.432.8410 x156
Who should I contact with additional questions?
If you have questions, please contact [email protected].