In his role as Chief Customer Officer (CCO) with 365 Retail Markets, Jacob oversees the entire customer journey from pre-sales through to support for the global leader in unattended retail technology, data, and services.

Throughout his career, Jacob has established himself as an executive with expertise in leading marketing, customer success, onboarding, support and professional services for technology organizations with in-depth expertise in the fields of retail, point of sale (POS), data and advertising (DOOH).