Rob is currently the Experience Services Lead for the Americas and a member of the JLL Work Dynamics team. He leads a group of industry professionals providing operational support and delivery of Integrated Workplace hospitality programs designed to attract and retain top talent while driving client workforce productivity through stronger employee engagement.

With more than 30 years of hospitality experience in both the private and public sector Rob has spent his career work in restaurants and country clubs, healthcare and B&I, and more recently in the Integrated Facility Management space. Throughout this time his focus has always been on delivering customer and employee centric programs and services.