How Wellness Programming and Certifications Frame Client Expectations, and How to Meet Them

Wednesday, May 8 • 8:30am – 9:20am

Clients invested in certifications tied to wellness are choosing their operators based on them. Join this session to learn more about increasing certification popularity, the types of clients using them, why they’re being used, and how operators can foster stronger relationships with these clients while also ensuring financial viability.

• Learn about wellness programming such as WELL Certification, including regional popularity.
• Position your convenience services business to apply to the core concepts of this programming.
• Reach and deepen connections with clients who value this programming.